Shipping and Refunds

Our prices include free ground shipping to addresses within the continental 48 United States. See our shipping page for more details.

Unused tatami can be returned within 14 days. You are responsible for costs of shipping back to us. Please contact us before shipping any tatami back for a refund. 

Website Terms of Use

We want you to feel safe shopping with us. Our commitment to protecting your personal information is detailed in our privacy policy.

Please don’t use any of our photography or our content without our permission. But please feel free to link to any of our pages on your website. 

We do our best to keep our website up to date, but mistakes can happen, and from time-to-time we will need to correct a pricing error or some other issue. We reserve the right to do so. We encourage you to give us a call if you have any questions or would like to clarify anything before you buy.

As we are an Ohio company, by using this site, you agree that any action you bring shall be subject to the jurisdiction of Ohio’s courts

If you have any questions, please send us a message.